1. Introduction

Thai Privilege Visa is committed to providing objective, evidence-based and trustworthy information and guidance on all aspects of Thai visa services.

The following sections set out our editorial principles, standards and processes:

2. Principles

2.1 Accuracy

Our content will be accurate, balanced and transparent. Information given will be judged against the best available evidence and sources named wherever possible. Where content contains conjecture or opinion, this will be clearly indicated.

2.2 Accountability

Thai Privilege Visa is accountable to its audiences and will deal fairly with them. We will be open to admitting mistakes and encourages a culture of learning via user feedback. In addition, the editorial processes will be transparent.

2.3 Serving the public

Thai Privilege Visa will put its audiences’ interests first when sourcing and developing content. We will consult with relevant government agencies, legal firms, and other interest groups, but serving our clients’ interests will remain paramount.

2.4 Taste and decency

All content on our website will be suitable for a general audience and will not include reasonably deemed offensive material.

2.5 Impartiality and diversity of opinion

Our content will be objective, impartial and even-handed. Where views differ, and no consensus can be found, we will reflect all significant strands of opinion and state the uncertainty clearly.

2.6 Privacy

We are committed to maintaining strict privacy controls. Personal information, including any correspondence, will not be disclosed without the user’s prior explicit consent unless we are required to do so for legal reasons or disclosure is in the public interest. Permission will be sought from service users where photographic images are used.

2.7 Funding

Thai Privilege Visa LLC funds our online communications. Thai Privilege Visa LLC is registered in Thailand. We do not carry advertising and do not accept corporate sponsorship.

3. Standards

Thai Privilege Visa has a dedicated team of editors. We have a clear mandate to produce accurate, balanced and transparent information. Accordingly, no website editor, author, or administrator will be asked or is permitted to provide favoured treatment to any partner organisation, and all editorial staff must fully disclose any financial or other interests they may have in any visa services companies or organisations.

In accordance with our policy, all staff, including editorial staff, are required to disclose any conflict of interest with other organisations, including visa services companies.

Our Chief Executive Officer investigates any potential conflict of interest or complaints; these will be highlighted by the website editor, who will investigate the matter and reach a decision.

In addition, where outside organisations or individuals produce content, we require that such agents disclose outside interests similarly.

4. Staff Training

All editorial staff are given training to ensure editorial standards are met.

5. Editorial process

5.1 Phase 1: Research

The evidence-based knowledge that informs all our content is derived from the direct experience of legal experts and professionals involved in Thai visa services. In pulling together this knowledge to provide users with a rounded and balanced package of material on a particular subject, our team requires its content authors to consult the following resources:

For legal research and immigration regulations, they consult government agencies, legal databases, and reputable law firms. For knowledge of direct experience, they consult legal and visa professionals with direct and current experience dealing with Thai visa services and immigration law.

5.2 Phase 2: Production

Once a piece of content has been drafted, it is edited by a member of the Thai Privilege Visa team:

It is checked for:

  • Accuracy
  • Balance
  • Accessibility
  • Tone

Written content is then passed on to the website Editor to be checked for:

  • Factual errors
  • Spelling
  • Grammar
  • Adherence to house style
  • Overall presentation
  • Clarity

5.3 Phase 3: Policy sign-off

The Chief Executive Officer must approve our policies before they are published online.

5.4 Phase 4: Review of content

The content on the website thai-privilege-visa.com is reviewed systematically. Major content is reviewed annually, and content less susceptible to change in knowledge and regulations is reviewed at least every two years.

Comments from users and stakeholders on published content are considered on a day-by-day basis as they arrive, and content is reviewed and amended immediately if necessary.

6. Appeals procedure

In the unlikely event of a complaint about online content that the editor cannot resolve, the matter will be escalated to the Chief Executive.